Terms of Service

You may use the services only if you are legally able to enter into this agreement and, where you use the services on behalf of a company or other organisation, you have authority to bind that organisation.

Our services may include features such as:

• staff accounts and role-based access;
• timesheets and attendance records;
• GPS-supported clock-in and clock-out functionality;
• job, customer and site management tools;
• vehicle checks, defect reporting and audit records;
• dashboards, reports and operational analytics.

We may update, improve, modify or discontinue features from time to time.

Customers are responsible for their accounts, administrators, authorised users and internal use of the services. Customers must:

• provide accurate information;
• keep login credentials secure;
• manage user permissions appropriately;
• ensure that only authorised users access the platform;
• ensure their use of the services complies with applicable law, employment obligations and data protection requirements.

You must not, and must not allow others to:

• use the services for unlawful, harmful or fraudulent purposes;
• attempt to gain unauthorised access to any system or data;
• interfere with or disrupt the services or infrastructure;
• upload malicious code or security threats;
• reverse engineer, decompile or copy the platform except where the law clearly permits it;
• use the services to infringe another person’s rights;
• misrepresent attendance, location, inspection or operational records.

As between the parties, the customer retains responsibility for the data it or its users submit to the services. The customer grants Fleetwide Digital Ltd the limited rights required to host, process, transmit, display and otherwise use that data solely as necessary to provide, secure, maintain and improve the services in accordance with our agreements and applicable law.

Each party is responsible for complying with the data protection laws that apply to it. Where Fleetwide Digital Ltd processes personal data on behalf of a customer as processor, the applicable data processing terms form part of the agreement between the parties.

Paid services are subject to agreed pricing, billing terms and payment conditions. Unless otherwise agreed in writing, fees are due in accordance with the applicable invoice or subscription terms.

We may suspend access to paid services for overdue amounts after giving reasonable notice where appropriate.

Fleetwide Digital Ltd and its licensors retain all intellectual property rights in the services, platform, software, design, documentation, branding and underlying technology, excluding customer data.

Subject to these Terms and payment of any applicable fees, we grant the customer a limited, non-exclusive, non-transferable, non-sublicensable right to use the services for its internal business operations during the applicable term.

We aim to keep the services available and reliable, but we do not guarantee uninterrupted or error-free operation. Scheduled maintenance, updates, security actions and events outside our reasonable control may affect availability.

The services may integrate with or rely on third-party providers such as hosting, mapping, email or authentication services. We are not responsible for third-party services outside our reasonable control.

To the fullest extent permitted by law, the services are provided on an “as is” and “as available” basis. We do not guarantee that the services will meet every requirement, achieve every intended outcome or be free from every bug or interruption.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.

Subject to that, Fleetwide Digital Ltd will not be liable for indirect, consequential, special or punitive losses, or for loss of profit, revenue, business, goodwill, anticipated savings or data corruption.

Subject to the above, our total aggregate liability arising out of or in connection with the services and these Terms will not exceed the total fees paid by the customer to Fleetwide Digital Ltd for the services in the 12 months immediately preceding the event giving rise to the claim.

We may suspend or terminate access where reasonably necessary if:

• these Terms are materially breached;
• there is a security risk or suspected misuse;
• fees remain unpaid;
• we are required to do so by law or regulation.

Upon termination, rights to use the services end immediately, subject to any agreed post-termination access or export period.

We may update these Terms from time to time. The version posted on our website will apply from its stated last updated date.

These Terms are governed by the laws of England and Wales. The courts of England and Wales will have exclusive jurisdiction, unless applicable law requires otherwise.